Kings supports eight methods for deposits and six for withdrawals, with a universal 1% fee capped at £3 on every payout. The minimum withdrawal sits at £5, though players holding less than that can contact support to clear their balance in full. Processing times are stated as "as soon as possible" without specific windows published, and a 1% dormant-account fee applies after twelve months of inactivity.
What you'll pay to get money out
Every withdrawal processed through Kings carries a 1% fee, capped at £3. That ceiling means a £20 payout costs 20p, a £300 payout costs the full £3, and anything above £300 still costs £3. The fee applies across all six withdrawal methods without exception.
The minimum withdrawal is £5. Players whose balance sits below that threshold can withdraw the full amount by contacting customer support directly, rather than leaving small sums stranded in the account.
A £5 monthly charge is deducted from accounts classified as dormant—any account with twelve consecutive months of no deposits, wagers or withdrawals. You'll receive thirty days' advance notice before the first charge applies, giving time to log in and stop the classification.
How long a payout takes from request to arrival
Withdrawal requests move into a "Pending" status and are transferred as soon as possible, but exact turnaround times per method are not published. That phrase—"as soon as possible"—appears in place of the hourly or daily windows most operators give, so realistic expectations depend on method and account standing rather than a stated guarantee.
Pay N Play via Trustly is marked as instant for both deposits and withdrawals, making it the fastest confirmed route when your bank supports it. Card and e-wallet withdrawals typically clear within 24 to 48 hours at most licensed operators, though Kings does not publish its own processing windows to confirm that range here.
Verification before a first withdrawal adds time—documents are reviewed before the payout is released, and that step is covered in detail below. Once approved, subsequent requests from the same method face no further identity checks unless something about the transaction or account changes.
The money in: deposits and what you can use
Kings accepts deposits through Visa Debit, Mastercard Debit, PayPal, Skrill, Neteller, Payz, Paysafecard, Neosurf, Apple Pay, Pay by Mobile, Bank Transfer and Pay N Play. Credit cards cannot be used to deposit, including when routed through an e-wallet or online payment service—that restriction is stated in the terms and applies regardless of the funding path.
The minimum deposit is £10 across all methods except Paysafecard, which also carries a £700 maximum per single deposit. Apple Pay, Neosurf, Pay by Mobile and Pay N Play all process instantly. Bank transfers accept deposits from £10 with no upper ceiling published.
| Method | Minimum deposit | Minimum withdrawal | Withdrawal fee |
|---|---|---|---|
| Visa Debit | £10 | £5 | 1% up to £3 |
| Mastercard Debit | £10 | £5 | 1% up to £3 |
| PayPal | £10 | £5 | 1% up to £3 |
| Skrill | £10 | £5 | 1% up to £3 |
| Neteller | £10 | £5 | 1% up to £3 |
| Payz | £10 | £5 | 1% up to £3 |
| Bank Transfer | £10 | £5 | 1% up to £3 |
| Pay N Play (Trustly) | £10 | £5 | 1% up to £3 · instant |
| Paysafecard | £10 (max £700) | — | — |
| Neosurf | £10 | — | — |
| Apple Pay | £10 | — | — |
| Pay by Mobile | £10 | — | — |
Paysafecard, Neosurf, Apple Pay and Pay by Mobile are funding methods only—they do not support withdrawals. Money deposited through them is paid back via card, bank transfer or one of the e-wallets listed above.
Daily, weekly and monthly caps—or the lack of them
The terms state no explicit daily, weekly or monthly withdrawal limits, which means payouts above the £5 minimum are governed by the method's own transfer ceiling rather than an account-level cap. That absence is unusual among UK-facing operators, most of whom publish tiered limits that rise with account level or deposit history.
Funds requested for withdrawal are returned to the method originally used to deposit. If that method is unavailable—due to third-party policy changes or technical restrictions—an alternative verified method will be used instead. You cannot split a withdrawal across multiple methods or redirect it to a payment account you have not deposited from.
Requesting a payout: the four-step sequence
- Log in and open the cashier or account section—the withdrawal option sits alongside deposits and limits.
- Choose the method you deposited with, or a verified alternative if the original is unavailable.
- Enter the amount above the £5 minimum. The 1% fee up to £3 is deducted from the total before transfer.
- Confirm the request. If this is your first withdrawal, verification documents will be required before processing—covered in the next section.
You cannot cancel a withdrawal once confirmed. That policy is stated explicitly in the terms, removing the pending window most operators allow for reversals. Any active or pending bonus is voided the moment a withdrawal request goes through, with no option to reinstate it if the payout is later returned.
Proving who you are before the first payout
Kings enforces mandatory age and identity verification before allowing deposits, any form of gambling, or access to free-to-play games. That upfront requirement means documents are checked at or shortly after registration rather than delayed until the first withdrawal, though additional checks may be triggered by high fraud scores, abnormal gameplay patterns or an unusually high deposit count.
You'll need proof of identity—a valid passport, driver's licence or national ID card showing your name, photograph and signature—and proof of address dated within the last three months, such as a utility bill or debit card statement.
Card verification requires a photo of the card's front and back with the first and last four digits visible, along with your name and expiry date. The middle eight digits and the CVV code must be covered. E-wallet users provide a profile screenshot showing name and email; Pay by Mobile users upload a phone bill photo.
Enhanced checks—notarised documents, solicitor-signed copies, Source of Funds or Source of Wealth statements—may be requested in specific circumstances, though the terms do not define the trigger conditions for those escalated requirements.
When a payout is refused or delayed
Withdrawals are held or declined for a handful of common reasons: incomplete verification, a mismatch between the requested method and the deposit history, an active bonus that voids on withdrawal, or the account failing a fraud or compliance check.
The operator's customer support team at [email protected] is the only party that can resolve a held payout or explain a refusal. Have the transaction date, requested amount and payment method ready when you write in—the first reply will ask for them anyway, and supplying them upfront saves a round trip.
Visa and Mastercard withdrawals may be unavailable in some regions due to card-issuer restrictions, even when the same card was used to deposit. That limitation sits with the issuing bank rather than the operator, and it is why the terms allow redirection to a verified alternative method when the original becomes unavailable.
Currencies and conversion
We hold accounts in GBP and EUR. Deposits made in a currency your account does not support will be converted at your payment provider's exchange rate before reaching your balance, and the same applies in reverse to withdrawals. Kings does not publish its own conversion fees, so the cost depends entirely on the method—e-wallets and banks each apply their own spreads and charges, which are deducted before the transfer completes.
Responsible play and setting your own limits
Gambling is entertainment, not an obligation. If it ever stops feeling that way, tools exist to help you step back—deposit limits, net deposit limits, wager limits, loss limits, session reminders and self-exclusion periods from six months to five years. Any reduction in a limit takes effect immediately; any increase waits 24 hours before applying.
Free, confidential support is available around the clock at GamCare (gamcare.org.uk, National Gambling Helpline 0808 8020 133), BeGambleAware (begambleaware.org) and GamStop (gamstop.co.uk), the free national self-exclusion scheme covering all UK-licensed sites.
Access to this site is restricted to persons aged 18 and over (18+). For free, confidential help with gambling, visit BeGambleAware.org.